Privacy Policy for PositiveTeamBuilders.com
At Positive Team Builders (“we”, “our”, or “us”), accessible at positiveteambuilders.com, the privacy and protection of your personal data are among our highest priorities. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data when you interact with our website and services. We are committed to full compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with a privacy-first approach that respects your rights and expectations.
1. Introduction
We are dedicated to safeguarding the personal information of our users and ensuring transparency in how user data is handled. This Privacy Policy explains the categories of data we collect, the purposes for processing, the legal bases for doing so, and your rights as a data subject or consumer. We encourage you to read this policy carefully to understand your rights and our responsibilities.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, and customers of positiveteambuilders.com. Positive Team Builders acts as the Data Controller for all personal data collected through this website and its associated services. If you have any questions or concerns about our data practices, please contact us at [email protected].
This policy covers all online interactions with our website and applies where we collect and process data directly, whether through a contact form, account registration, email communication, or any other interaction.
3. Categories of Data Processed
In the course of providing our services and operating our website, we may collect and process the following categories of personal data:
a. Usage Data – Includes details such as browser type and version, IP address, pages visited, session duration, time zone settings, and clickstream activity.
b. Account Data – Includes your name, business or home address, email address, phone number, username, and password provided during account or inquiry processes.
c. Profile Data – Includes your preferences, past purchases, user behavior, content engagement, and any details contributed through participation in surveys, tests, assessments, or feedback programs.
d. Communication Data – Includes records of emails, messages, support requests, contact history, feedback, and any other direct communications.
e. Technical Data – Includes device type, operating system, language settings, screen resolution, mobile network information, and browser plug-in versions.
f. Transaction Data – Includes details of products or services purchased, billing address, delivery information, transaction history, and payment confirmations. (Please note: All payments are processed by secure third-party providers; we do not store credit card information.)
g. Preference Data – Includes your marketing communication preferences, opt-in/out status, notification settings, and stated interests in our products or services.
4. Legal Bases for Processing
In accordance with GDPR and CCPA standards, we rely on the following legal bases for processing your personal data:
– Consent – Where you have explicitly provided consent for specific data usage (e.g., marketing emails).
– Contractual Necessity – Where processing is necessary to fulfill a contract or take steps at your request before entering into a contract.
– Legitimate Interest – Where processing is necessary for our legitimate business purposes and does not override your rights and freedoms.
– Legal Obligation – Where we are required to process data to comply with a legal obligation.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right of Access – You may request access to the personal data we hold about you.
– Right of Rectification – You have the right to correct inaccurate or incomplete personal information.
– Right to Erasure – Also known as the “right to be forgotten”; you may request deletion of your data under certain conditions.
– Right to Restrict Processing – You may request that we limit certain types of data processing.
– Right to Data Portability – Where applicable, you may request a copy of your data in a structured, machine-readable format for transfer to another service provider.
– Right to Object – You may object to data processing performed on the basis of legitimate interest or for direct marketing purposes.
To exercise any of the above rights, you may contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure the security of your personal data, including but not limited to:
– End-to-end encryption of sensitive data
– Secure socket layer (SSL/TLS) technology
– Multi-level access controls and authentication methods
– Regular security audits and vulnerability assessments
– Staff training on data protection best practices
– Encrypted secure backups and disaster recovery protocols
7. International Transfers
Where necessary, we may transfer your data to countries outside of your jurisdiction, including those that may not provide an equivalent level of data protection. In such cases, we utilize Standard Contractual Clauses approved by the European Commission and implement additional safeguards to ensure the protection of your data in compliance with GDPR international transfer requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, contractual, or accountability requirements. Typical retention periods are as follows:
– Usage Data: retained for up to 12 months
– Account Data: retained for the duration of the user relationship + 6 years
– Profile Data: retained for 24 months after last user activity
– Communication Data: retained for 3 years for service quality review
– Technical Data: retained for 12 months
– Transaction Data: retained for 6 years to comply with financial and legal obligations
– Preference Data: retained until you update or withdraw your consent
9. Cookie Policy
Our website uses cookies and similar tracking technologies to improve user experience and understand site usage. We categorize these cookies as follows:
– Essential Cookies – Necessary for website functionality (e.g., security, authentication).
– Functional Cookies – Help remember your settings and preferences (e.g., language choices).
– Analytics Cookies – Collect anonymous statistics on site usage and performance.
– Performance Cookies – Help us improve website speed and responsiveness.
10. Cookie Management and Compliance
Upon your first visit to positiveteambuilders.com, you will be presented with a cookie management banner where you can choose to accept, reject, or customize your cookie preferences in accordance with GDPR and CCPA requirements.
You may also manage cookies through your browser settings or use third-party tools to adjust cookie behaviors. California residents have the additional right to opt-out of the sale or sharing of their personal data, which can be exercised via Do Not Sell My Personal Information links where applicable.
11. Children’s Data Protection
Our website and services are not intended for children under the age of 13. We do not knowingly collect or process personal information from individuals under this age. If we become aware that a child under 13 has submitted personal information, we will promptly delete such data. Parents or guardians who believe their child may have inadvertently shared data with us may contact us at [email protected] to request prompt erasure.
12. Policy Updates and User Notifications
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data practices or applicable laws. Any material changes will be communicated on positiveteambuilders.com and, where appropriate, notified to users directly via email or on-site notification banners.
Users are encouraged to revisit this page periodically to remain informed of how we are protecting their personal information.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Positive Team Builders
Email: [email protected]
We are committed to full compliance with the data protection standards outlined in this policy and will address privacy-related inquiries with utmost diligence and care.
Your trust matters to us, and we thank you for choosing to engage with Positive Team Builders.
