Privacy Policy for PositiveTeamBuilders.com
1. Introduction
At Positive Team Builders (“we”, “us”, or “our”), accessible via positiveteambuilders.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information we process through our website, services, and communication channels. We take our responsibilities seriously and adhere to the principles of lawful, fair, and transparent data processing as required under applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Controller Responsibilities
This Privacy Policy applies to all users of positiveteambuilders.com and covers the processing of personal data by us in our capacity as the data controller. As the data controller, we determine the purposes and means of processing your personal data. This policy does not extend to third-party websites that may be linked from our platform. If you access a third-party site, their privacy practices will govern the use of your data.
If you have any questions about this policy or how we handle your data, please contact us at [email protected].
3. Categories of Data We Process
We collect and process a range of personal data when you engage with positiveteambuilders.com. The data collected may include:
– Usage Data: Information about how you interact with our site, such as browser type, IP address, page views, time spent on pages, referring websites, and session timestamps.
– Account Data: Identifying information you provide when creating an account or registering for services, including name, postal address, email address, and telephone number.
– Profile Data: Data collected about your interactions with our services, such as preferences, purchase history, account behavior, and participation in team-building activities.
– Communication Data: Records of your communications with us, including email exchanges, support tickets, survey responses, and contact form submissions.
– Technical Data: Information relating to your device configuration, operating system, mobile device IDs, browser type, and security permissions.
– Transaction Data: Details of any transactions performed on or via our site, including billing address, payment method, and delivery-related information.
– Preference Data: Your marketing and communication preferences, interests related to our products and services, and consent status for promotional materials.
4. Legal Bases for Processing Personal Data
We process personal data relying on one or more of the following lawful bases:
– Consent: When you have affirmatively given us permission to process your data for specific purposes, such as subscribing to newsletters.
– Contractual Necessity: To perform a contract or to take steps at your request before entering into a contract, such as processing purchases or event registrations.
– Legal Obligation: To comply with any applicable legal requirements or respond to lawful requests from public authorities.
– Legitimate Interests: To operate, develop, and improve our business, including for fraud prevention, service enhancement, and direct marketing (where permissible unless you opt out).
5. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including:
– Right of Access: To obtain a copy of the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete information.
– Right to Erasure (“Right to be Forgotten”): To request deletion of your data, under certain circumstances.
– Right to Restriction: To ask us to restrict the processing of your data if certain conditions apply.
– Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
– Right to Object: To object to our processing of your data for direct marketing or reasons related to your particular situation.
– Right to Non-Discrimination (for California residents): You have the right not to receive discriminatory treatment for exercising your rights.
Requests to access, correct, or delete your personal information can be submitted to [email protected]. We reserve the right to verify your identity before fulfilling such requests.
6. Security Measures
We implement a comprehensive set of technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:
– Industry-standard encryption protocols for data in transit and at rest
– Access controls and authentication mechanisms to restrict data access
– Regular security training for our staff
– Periodic audits, system monitoring, and intrusion detection
– Secure data backup and disaster recovery protocols
However, no system is entirely immune from security threats. You are encouraged to take reasonable measures to protect your own information, such as using strong passwords and safeguarding your account details.
7. International Data Transfers
Where your personal data is transferred outside of your jurisdiction, including transfers to countries not deemed to provide adequate data protection by the European Commission, we implement appropriate safeguards such as:
– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules, where applicable
– Supplemental security measures to align with EU and other international data protection standards
Such measures ensure your data is protected in accordance with this Privacy Policy.
8. Data Retention
We retain personal data only as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, or business requirements. The retention periods vary depending on the data category:
– Usage and Technical Data: Retained for 12 months for analytic and optimization purposes
– Account and Profile Data: Retained for the duration of your relationship with us and up to seven years thereafter for legal and backup purposes
– Transaction Data: Retained for seven years for accounting and tax obligations
– Communication and Preference Data: Retained for up to five years from the date of last contact
We will securely delete or anonymize personal data once the applicable retention period has lapsed.
9. Cookie Policy
We use cookies and similar technologies on positiveteambuilders.com to enhance user experience and improve our services. These include:
– Essential Cookies: Necessary for proper functioning of the site and delivering core services (e.g., login, security).
– Functional Cookies: To remember user choices, such as language or preferences, to improve usability.
– Analytics Cookies: To collect aggregated data about website performance and user interaction (e.g., Google Analytics).
– Performance Cookies: To measure and improve speed, responsiveness, and resource utilization of our services.
Cookies may also be set by third-party service providers acting on our behalf.
10. Cookie Management and Compliance
You can manage or disable cookies at any time through your browser settings. You may also adjust site-specific cookie preferences via cookie consent banners in compliance with GDPR and CCPA. Under GDPR and CCPA, we do not use non-essential cookies unless you provide consent. Revocation of consent can be managed easily via cookie settings on our site.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal data from minors without verified parental consent. If we learn that we have collected personal data from a child without such consent, we will promptly delete that information. Parents or legal guardians who become aware of such data should contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Material changes will be communicated via our website or direct communications where appropriate. We encourage you to review this Privacy Policy periodically for any updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: [email protected]
At Positive Team Builders, we are committed to ethical data practices and full compliance with applicable privacy laws. If you believe your rights have been infringed, or you wish to submit a complaint regarding your data, we encourage you to reach out to us directly. We will work to resolve any issues promptly and transparently.